Terms & Conditions
Disclaimer
Hello and welcome to West Osteopathy. This information is provided solely for educational purposes and to inform the public regarding our products and services. This website and the information provided on this website is not intended as medical advice and should not be used as a form of self-diagnosis. Please make an appointment if you wish to discuss any health concerns or seek the advice of another medical professional.
Rights and Responsibilities
The information displayed on this website arises from the learnings of a Bachelor of Health Science degree, Bachelor of Applied Science (Osteopathy) and ongoing education. If you notice something that is not accurate, please contact West Osteopathy immediately. The information that is displayed on this website is not intended for self-diagnosis or considered to be medical advice and thus is not a substitute for medical advice. West Osteopathy reserves the right to alter or delete any content displayed on this website at any time, without notice. All content displayed on this website is the property of West Osteopathy unless otherwise stated.
Visitor Responsibilities
The internet is filled with educated and uneducated opinions, facts and articles. It is your responsibility what you do with the information on the internet and this website. The information presented here is written for a general audience and you it is recommended to always seek personalised health advice from a health professional before taking any action on your health. This information is written for a general audience, meaning you need to take caution when applying to your personal situation such as pregnancy, lactation, medications, and past and current medical conditions.
Downloads
This website offers products that include paid and free downloads. We have worked hard to ensure that the downloads are safe and will take no responsibility for any viruses or other damage that might occur because of you downloading products from this site. Ensure you have adequate protection against viruses and other malicious attacks that may occur as part of the everyday risks that internet browsing presents.
Links
Occasionally, this website may be linked to third party operators. Once you click on the links West Osteopathy does not have any control over those websites or the content in them. West Osteopathy is not responsible in any way if you find the content or the nature of third-party websites offensive. West Osteopathy is not responsible for any content available via external links nor do we have any personal or financial relationship with these sources. We do not endorse any products or services such sources may have for sale.
Intellectual Property
Anything you read on this website has been written by West Osteopathy and if not, reference of the external source will be included. A lot of the information presented on this website has taken many hours to put-together and we expect you to respect this. Do not in any way plagiarise our work, this includes displaying it under your own branding and/or name. If you would like to share our work please do so through acknowledgment via social media, stating our work with our name and a link to our website page.
Payment Terms
Payments made for West Osteopathy products and services are, in some cases, paid upfront securely through my clinic management software Nookal. Most major credit cards are accepted and details are securely saved on encrypted software via clinic management software Nookal.
Cancellations
West Osteopathy will notify you within 24 hours prior to your appointment as confirmation. If for whatever reason you need to cancel your appointment this needs to be done within 24 hours to avoid a cancellation fee. The cancellation fee is $50. This is entirely at West Osteopathy’s discretion so please give a reason as to why you are cancelling the appointment. It is your responsibility to keep appointments and provide notice as early as possible if rescheduling is required. If for any reason West Osteopathy cannot make a scheduled appointment, we will provide as much notice as possible. In this case you will not be charged a cancellation fee, and she will reschedule to a mutually convenient time.
Product Returns
There are no refunds given on products for change of mind. A full refund will be provided for nutritional and herbal supplements if the item is damaged, spoiled or otherwise unfit for consumption OR the item is subject to a Therapeutic Goods of Australia or Manufacturer product recall. In the case of a damaged, spoiled or unfit for consumption product, we ask that you notify us within 14 days of purchasing the product.
Visitor Comments
If you have any input or feedback West Osteopathy always welcomes constructive criticism, compliments, or any general comments. We strive to always improve products and services and comments are always welcome. If you would like to make a comment, provide constructive feedback or a review of our services, please contact us via email at admin@westosteopathy.com.au
Jurisdiction
West Osteopathy acts under the law of Victoria, Australia. If you have any complaint arising out of your use of this website or these terms and conditions, then West Osteopathy agrees to help resolve the dispute through negotiation and discussion. If the dispute is unresolved a third party may be used as a mediator to help find a solution.